At BalanInfo, all our products—including digital courses, guides, templates, resources, toolkits, and ebooks—are delivered instantly after purchase. Since these products provide immediate access to downloadable or viewable digital content, we follow a strict no-refund and no-return policy.
Digital Product Nature
All items on BalanInfo are 100% digital. Once a purchase is completed, the files or course access cannot be reversed. For this reason, refunds, cancellations, and returns are not available under any circumstances.
Instant Access Statement
Upon confirming your order, you receive instant access to the product. Because the content becomes immediately accessible, we cannot offer refunds for accidental purchases, misunderstanding of product type, or change of mind.
Product Descriptions & Pre-Purchase Review
Each digital product comes with a detailed description to help you make an informed decision before purchasing. We recommend reviewing the product details, features, and requirements carefully to ensure the item suits your needs.
Non-Transferability
All digital items purchased from BalanInfo are for personal and non-transferable use. Sharing, reselling, or distributing the content is strictly prohibited.
Technical Access Requirements
Customers are responsible for ensuring they have suitable devices, software, or internet access required to open or use the digital products. BalanInfo is not responsible for issues related to device compatibility or personal technical limitations.
Policy Acceptance
By purchasing any digital item from BalanInfo, you acknowledge and agree to this Refund and Returns Policy.